Privacy Policy
Learn how we collect, use, and protect account data, billing records, analytics, and support requests.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our service.
Information We Collect
We may collect:
- Account information such as your name, email address, and authentication identifiers.
- Billing and subscription records processed through payment providers.
- Product usage, diagnostics, and security logs used to operate and improve the service.
- Support requests, feedback, and related correspondence you send to us.
How We Use Information
We use information to:
- Provide access to the service and maintain user accounts.
- Process subscriptions, invoices, refunds, and one-time purchases.
- Monitor reliability, security, fraud prevention, and abuse prevention.
- Respond to support inquiries, product feedback, and operational requests.
Service Providers
We may rely on third-party infrastructure and service providers to operate the service. Our current providers include Stripe, Neon, Cloudflare.
Data Retention
We retain information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security records. Retention periods may vary by data type and product configuration.
Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies for authentication, preferences, analytics, billing flows, and operational reliability. See the Cookie Policy for more detail.
Your Choices
Depending on your location, you may have rights to access, correct, delete, or export certain personal information. You may also be able to object to or restrict certain processing activities. Contact us to make a request.
International Transfers
Our service providers may process information in countries other than your own. Where required, we use appropriate safeguards consistent with applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the service, legal requirements, or operational practices. When we do, we will update the effective date shown on this page.
Contact
If you have questions about this Privacy Policy, contact us at legal@example.com or support@example.com.
