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Reviewed by Shawn H. — Founder, AITrustList

Last verified MethodologyAI tools are ranked by traffic signals, not paid placement.

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Twenty

Open-source CRM that developers/teams assemble like software

Customer supportOpen Source
FreemiumVerified Aug 22, 2026

Twenty is an open-source CRM platform that lets technical teams build, extend, and self-host custom CRMs with no-code tools, AI, and a TypeScript Apps framework

Twenty alternatives
Screenshot 1

Pros & cons

Independently written by the AITrustList editorial team.

Pros

  • Open source with public GitHub repo (55K+ stars) and self-host option
  • No-code tools to build custom objects, fields, views, and workflows
  • TypeScript Apps framework for full programmatic extensibility
  • Native MCP server with OAuth for Claude, ChatGPT, and Cursor
  • Real-time live data with built-in AI chat assistant
  • 30-day free trial on Cloud; can self-host for free

+1 more pro not shown

Cons

  • Cloud Pro starts at $9/user/month and Organization tier at $19/user/month
  • Full customization power assumes some developer involvement
  • Self-hosting requires DevOps effort for setup and maintenance
  • Onboarding packs for larger rollouts cost extra or require certified partners
  • Row-level permissions and SSO are locked behind the Organization plan
  • Smaller ecosystem of pre-built integrations compared to Salesforce or HubSpot

Twenty alternatives

More Twenty alternatives

Other products in the same task, ranked by popularity.

Twenty Pricing

Pricing and commercial details available on the current listing.

Pricing model
Freemium
Starting price
$9/user/month
Self-hosted (Open Source)
Free, self-host Twenty from GitHub to fully own your infrastructure
Free
Cloud Trial
30-day trial of Twenty Cloud
Free
Cloud Pro
Managed cloud CRM for teams
$9/user/month
Organization
Adds SSO and row-level permissions for finer access control
$19/user/month

About Twenty

What it is, how to use it, and the full listing description.

What is Twenty?

Twenty is an open-source CRM platform that gives technical teams the building blocks to compose, extend, and self-host a custom CRM and internal tools.

How to use Twenty?

Sign up for Cloud in under a minute to start a 30-day trial, or self-host Twenty from its public GitHub repository. Use Settings to create custom objects, fields, views, and no-code workflows, or scaffold a TypeScript app with `npx create-twenty-app` to add server-side logic, React UI components, and AI skills.

Core features of Twenty

  • Open-source CRM core with data model, permissions, auth, and workflow engine
  • No-code customization for custom objects, fields, views, and workflows
  • Apps framework for TypeScript extensions with custom objects, logic functions, and React UI
  • Built-in AI chat and native MCP server for Claude, ChatGPT, and Cursor integration
  • Salesforce and HubSpot migration via CSV or API for 50,000+ records
  • Self-host or managed cloud deployment options

Target audience of Twenty

DevelopersSales TeamsStartupsEnterprisesFounders & CEOs

Use cases of Twenty

  • #1Building a custom in-house CRM without vendor lock-in
  • #2Migrating from Salesforce or HubSpot to a self-hosted alternative
  • #3Composing internal tools on top of a shared data model
  • #4Adding AI agents and skills that read and write CRM data
  • #5Powering GTM and sales workflows with a Notion-like interface

Twenty is an open-source customer relationship management (CRM) platform aimed at modern, technical teams. Marketed as the #1 Open Source CRM, it provides production-grade building blocks for a data model, permissions, authentication, and workflow engine that teams would otherwise have to rebuild themselves.

Users can compose a custom CRM and internal apps through a single extensibility toolkit: define custom objects, fields, and views in Settings without code, or extend Twenty programmatically using the Apps framework. Developers can scaffold extensions with npx create-twenty-app and ship custom objects, server-side logic functions, React components rendered inside Twenty's UI, AI skills and agents, views, and navigation, all written in TypeScript.

Twenty ships with built-in AI chat, real-time live data, smart shortcuts, and a native MCP server so assistants like Claude, ChatGPT, and Cursor can read and write CRM data via OAuth. It supports migration from Salesforce or HubSpot via CSV or API (50,000+ records) and can be self-hosted for full infrastructure ownership or run on a managed cloud for a zero-ops setup.

Pricing includes a free self-hosted option, a 30-day Cloud trial, Cloud Pro at $9/user/month (billed yearly), and an Organization tier at $19/user/month that unlocks SSO and row-level permissions.

Twenty Website Traffic Analysis

Traffic and engagement metrics for twenty.com.

Visit Over Time

Twenty traffic grew by 105.3% over the last 12 months, reaching 210.5K monthly visits. It is currently tracked in the Customer support category on AITrustList.

Monthly Visits210.5K
Avg. Visit Duration01:52
Page per Visit4.15
Bounce Rate38.33%
Sep 2025 - Aug 2026 All Traffic

Geography

Top 5 Regions

📍United States
30.69%
📍India
8.23%
📍France
6.38%
📍United Kingdom
6.01%
📍Brazil
5.63%
Sep 2025 - Aug 2026 Desktop Only

Traffic Sources

Direct
50.74%
Organic Search
31.12%
Referrals
13.22%
GenAI
2.14%
Organic Social
1.58%
Mail
1.21%
Affiliate
0.00%
Display Ads
0.00%
Paid Search
0.00%
Paid Social
0.00%
Sep 2025 - Aug 2026 Worldwide Desktop Only

AI Referral Traffic

ChatGPT
98.2%
Claude
1.8%
Sep 2025 - Aug 2026 AI Engine Share Trends

Top Keywords

KeywordTrafficCost Per Click
twenty crm35.3K$ 6.88
twenty34.1K$ 0.97
open source crm6.4K$ 9.83
twentycrm2.0K$ 1.66
20 crm1.4K--

Customer Reviews

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FAQ from Twenty

Questions and answers included with this listing.

Is Twenty really open source?

Yes. Twenty is the #1 Open Source CRM on GitHub. You can self-host to fully own your infrastructure, or run it on the managed cloud for a zero-ops setup.

How long does it take to get started?

Sign up for Cloud in under a minute and start your 30-day trial. For larger rollouts, the 4-hour Onboarding Packs or certified partners get you live in 1–2 weeks.

Can I migrate from Salesforce or HubSpot?

Yes. Import your data via CSV, or use the API for 50,000+ records. Twenty's partners can handle the full migration.

Do I need a developer to customize Twenty?

No. Build custom objects, fields, views, and no-code workflows straight from Settings, unlimited and at no extra charge.

Can developers extend Twenty with code?

Yes, with the Apps framework. Scaffold an extension with `npx create-twenty-app` and ship custom objects, server-side logic functions, React UI components, AI skills and agents, views, and navigation in TypeScript.